The Optimization of Human Capital

Story of Enhancing Corporate Value through the Optimization of Human Capital

Under the slogan, “Leaders in Innovation,” as upheld in its long-term vision, Nabtesco has been striving to increase its corporate value, with a focus on meeting customer needs and exceeding the expectations of both customers and society alike. This effort carries on a long tradition dating back not only to the Company’s founding but also to the aims of its two predecessor companies prior to their integration. Toward this goal, we are striving to enhance both our financial impact and social impact by boosting our performance and contributing to the solution of social challenges.

To this end, we need to enhance our existing businesses while also searching for new businesses, as proposed in the theory of organizational ambidexterity. To meet this requirement, we must foster reforms for the various categories of capital that provide us with a foundation for innovation. In particular, human capital is essential for our value creation process, and Nabtesco accordingly aims to manage and optimize its human capital toward becoming “Leaders in Innovation.”

In order to “meet” the expectations of customers, we need personnel who are strongly committed to meeting the needs of customers through unyielding technological innovation, performance & quality improvement and higher productivity. To take the next step of then exceeding the expectations of customers and society, we need to develop and attract personnel who can expand our existing business domains and launch new businesses to create and propose expectation-exceeding value.

As an organization, we also need to gain the ability to respond agilely to changes in our business environment. To this end, managers are required to play important roles to encourage individual employees to take actions autonomously and independently and to serve as an intermediary to foster not only traditional top-down measures taken under the leadership of top management but also bottom-up measures taken at the initiative of general employees. Nabtesco’s human capital management is thus based on measures promoted by the three actors: top management, middle managers, and individual employees. Nabtesco will proactively make investments to support these three actors in fulfilling their respective roles and will strongly repeat the cycle of meeting and exceeding the expectations of customers and society toward the achievement of its long-term vision.

Long-Term Vision

Vision for Human Capital Management

Nabtesco believes that the creation of new value will be promoted by the fulfillment of defined roles by the company & top management, organizations & managers, and individual employees. Based on this recognition, we have set a vision for each of the above for the optimization of human capital.
The role of the company & top management is to create a situation & environment that allows for Action. The role of organizations & managers is to inspire individuals to find seeds for Action. The role of individual employees is to sprout those seeds for “Innovation in Action.” Nabtesco upholds this vision for its human capital management.

Vision for Human Capital Management

Gaps between Reality and Vision: Identification of Issues

Nabtesco regularly conducts an employee engagement & organizational diagnosis survey to grasp employees’ subjective ideas based on their engagement scores (ES) and clarify the present situation from the viewpoint of individuals and organizational culture.

When designing the questionnaire for organizational diagnosis, we first set “innovation items” that are thought to be highly related to challenges, co-creation, learning and creativity—elements that help foster innovation. We then classified the questions into those related to individuals (individuals’ indicators) and those related to the organization (organizational indicators). For these two types of indicators, we analyzed the survey results with a focus on correlations between the sufficiency rating given to each of the question items, including both innovation items and others, and the item’s connection to innovation.
The graph shown below indicates the level of each item’s connection to innovation (horizontal axis) and its sufficiency rating (vertical axis).

The items shown on the lower right side of the two graphs are items that are strongly connected to innovation but for which the sufficiency rating is low. For the organizational indicators, the survey results imply that a driving force for innovation would be “Outlook for the achievement of targets,” “Identification of social changes by the company ahead of others” and “Creation of a culture of embracing challenges” for the company & top management; and “Solution of issues across the departments” and “Development of the next generation of leaders” for organizations & managers.

As for individuals, the key items include individual employees feeling satisfied with their jobs and able to feel a sense of achievement and self-growth. Based on the survey results, we have formulated a hypothesis that the fulfillment of these items will be a priority issue in creating innovation leaders. We are now promoting measures to close the gaps between these indicators and reality through a three-way collaboration among the company & top management, organizations & managers, and individual employees.

Individuals’ indicators and innovation

Individuals’ indicators and innovation

Organizational indicators and innovation

Organizational indicators and innovation

Key performance indicators (KPIs) for human capital

Nabtesco has established the “Innovation Index,” “Linkage Index,” and “Engagement Index” as its human capital KPIs. These are synthetic indicators combining organizational diagnostics and engagement surveys to assess the progress and outcomes of human capital management initiatives. By identifying key priorities from each KPI's components and linking them to specific initiatives, we enhance individual employee growth and team collaboration, and continuously drive improvement in overall organizational performance.

Progress of KPIs for human capital

[Company & top management]
Innovation index

Graph

[Organizations & managers]
Linkage index

Graph

[Individuals]
Engagement index

Graph

1. Analysis results for human capital key performance indicators (KPIs)

In FY2025, all human capital KPIs remained at the previous fiscal year’s levels. In addition, analysis of the year-on-year trends in the components of each KPI revealed the following notable trends.

Item Trend Analysis / Implications
Culture of embracing challenges Upward trend (continuing since 2022)
  • We believe that measures encouraging individual initiative and a willingness to take on challenges—including human resources (HR) system reforms, one-on-one meetings, the "Light" intrapreneurship program to promote the commercialization of ideas, and a learning framework that supports self-directed development—have contributed to creating a culture of embracing challenges.
eNPS* / Philosophy and strategy Downward trend
  • Strong correlations were observed among eNPS, pride in the business and services, alignment with mission and vision, and expectations for the Company’s future. This indicates the need to view these not as separate issues but as a series of interconnected themes, and to promote measures in an integrated and coordinated manner.
  • Alignment with the Mission and Vision was also found to be strongly correlated with motivation, a sense of achievement, and a sense of self-development. This suggests that, in addition to communication from top management, linking the Mission and Vision to individuals’ sense of self-development is essential.

* eNPS: Willingness to recommend the Company to others

2. Future Actions

Based on the above analysis, we will promote measures from the following perspectives.

Initiative Purpose and objectives
Instilling our philosophy and strategy Through town hall meetings, Nabtesco Way spreading activities (The “Way” Activities), and internal communications, we will deepen employees’ understanding of and alignment with our philosophy and business, leading to behavioral change.
Creating an environment that enhances a sense of meaning in work and self-development By enhancing communication measures and improving the quality of management, we will promote the creation of an environment in which every employee can experience both a sense of meaning in their work and a sense of self-development.

Going forward, we will continue to conduct data-driven quantitative analysis and further enhance our human capital management by repeatedly implementing and refining initiatives for each KPI.

[Company & top management] Innovation index

Systematic measures to improve the Innovation Index

Figure

[Organizations & managers] Linkage index

Systematic measures to improve the Linkage Index

Figure

[Individuals] Engagement index

Systematic measures to improve the Engagement Index

Figure